Do you offer refunds or returns for devices or visits?

Current policy status

Based on publicly available information, Omply does not have a published refund or return policy on its website, investor materials, or FAQs.

What this means for you

• Before booking a visit: Review the full pricing shown in the app prior to confirming your appointment.

• Before ordering devices: If you have questions about suitability or potential returns, contact support first.

How to get help

Email support@omply.com with:

• Your full name and the email linked to your Omply account

• Order or appointment details (date, time, order number if available)

• A clear description of your request (e.g., cancellation inquiry, device concern)

Payment reminder

• Omply processes card payments after the appointment. If you have billing questions, include them in your email to support.

As the refund/return policy becomes available, Omply’s help materials will be updated. Until then, the fastest way to get a case‑specific answer is to contact support@omply.com.