My device won’t connect. How can I fix it?

Digital devices sometimes have a mind of their own. First, make sure Bluetooth is enabled on your phone. Keep the device close to your phone and confirm it is charged and powered on.

If it doesn’t connect:

• Restart the device
• Close and reopen the Omply app
• Turn Bluetooth off and back on
• Make sure your app is updated to the latest version

In most cases, reconnecting takes just a moment. If the issue persists, please contact us at support@omply.com and we will further assist!