Technical Issues and Connection
Help with technical issues and disruptions. Find solutions to common problems, guidance for troubleshooting, and tips to keep everything running smoothly.
- I can’t hear the doctor’s voice or the doctor can’t hear me
- The video connection is choppy or doesn’t connect at all
- Monthly maintenance of research equipment
- What happens if a measurement fails during the appointment?
- How do I maintain and charge the research equipment?
- Do I need SIM card with my phone to use Omply?