--- title: What happens if a measurement fails during the appointment? description: What if measurement fails during the appointment --- [Skip to content](https://support.omply.com/en/what-happens-if-a-measurement-fails-during-the-appointment#main-content) - [English](https://support.omply.com/en/what-happens-if-a-measurement-fails-during-the-appointment) - [Finnish](https://support.omply.com/fi/mitä-jos-mittaus-ei-toimi-vastaanotolla) English Show submenu for translations [![Kopio When a cough doesn’t sound right (300 x 150 px) (1200 x 280 px)](https://support.omply.com/hs-fs/hubfs/Kopio%20When%20a%20cough%20doesn%E2%80%99t%20sound%20right%20(300%20x%20150%20px)%20(1200%20x%20280%20px).png?width=300&height=70&name=Kopio%20When%20a%20cough%20doesn%E2%80%99t%20sound%20right%20(300%20x%20150%20px)%20(1200%20x%20280%20px).png)](https://support.omply.com/en-fi?hsLang=en) - [Getting started](https://support.omply.com/en-fi/getting-started-account-management) - [Appointments](https://support.omply.com/en-fi/my-omply-appointment) - [Devices](https://support.omply.com/en-fi/diagnostic-devices) - [Payments](https://support.omply.com/en-fi/payments-billing) Open main navigation Close main navigation - [Getting started](https://support.omply.com/en-fi/getting-started-account-management) - [Appointments](https://support.omply.com/en-fi/my-omply-appointment) - [Devices](https://support.omply.com/en-fi/diagnostic-devices) - [Payments](https://support.omply.com/en-fi/payments-billing) - - [English](https://support.omply.com/en/what-happens-if-a-measurement-fails-during-the-appointment) - [Finnish](https://support.omply.com/fi/mitä-jos-mittaus-ei-toimi-vastaanotolla) English Show submenu for translations - [Support](mailto:support@omply.com) [Support](mailto:support@omply.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Omply Knowledge Base](https://support.omply.com/en?hsLang=en) 2. [Technical Issues and Connection](https://support.omply.com/en/technical-issues-and-connection?hsLang=en) May 21, 2026 # What happens if a measurement fails during the appointment? If a measurement is interrupted or doesn’t capture properly, your doctor will guide you through repeating it. In most cases, the issue can be resolved immediately. If needed, your doctor will advise on the appropriate next step. If the issue persists, please contact us at: support@omply.com and we will help you with the process. - [Getting Started & Account Management](https://support.omply.com/en/getting-started-account-management?hsLang=en) - [Diagnostic Devices](https://support.omply.com/en/diagnostic-devices?hsLang=en) - [My Omply Appointment](https://support.omply.com/en/my-omply-appointment?hsLang=en) - [Payments & Billing](https://support.omply.com/en/payments-billing?hsLang=en) - [Omply Apps](https://support.omply.com/en/omply-apps?hsLang=en) - [Technical Issues and Connection](https://support.omply.com/en/technical-issues-and-connection?hsLang=en) - [Data Privacy & Security](https://support.omply.com/en/data-privacy-security?hsLang=en) - [Order Process, Shipping, Return & Refund](https://support.omply.com/en/order-process-shipping-return-refund?hsLang=en) - [Support for Doctors](https://support.omply.com/en/support-for-doctors?hsLang=en) [![Omply\_Green-1](https://support.omply.com/hs-fs/hubfs/Omply_Green-1.png?width=100&height=22&name=Omply_Green-1.png "Omply_Green-1")](https://omply.health) [mailto:support@omply.com](mailto:support@omply.com) Copyright © 2026, Omply Health